Hello Timp Travel Family,
Life sure has changed over the past couple of weeks! We have had many clients reach out to us regarding their travel plans and we appreciate this.
We have been working to take care of our clients who are currently traveling or will travel through April 30th. If your trip is scheduled to depart after April 30th, please be patient with us! The best way to reach us is via email so that we can pull up your trip details and provide the current cancellation/reschedule policy for that particular airline and destination. These policies are changing daily – sometimes more than once per day! As of this time the majority of our vendor partners have waivers/policies in effect for travel to certain destinations through April 30, some into May for Europe.
We are asking if you are traveling in May through December to please wait a couple weeks to reach out, as things are changing so fast the information we give today may not be accurate in a couple weeks.
We know each of our clients has their own unique circumstances when it comes to comfort level, desire and ability to travel over the next few months. Cancelling is always an option, but as of now you may not be eligible for any sort of travel credit for travel beginning May 1st or after. That is why we are asking you to wait a couple of weeks before making your final decision.
If you purchased a Travel Protection Plus plan (you can see this on your confirmation itinerary), you can cancel for any reason, for a full refund up until the day before your flights leaves, minus the amount you paid for the policy.
If you are booking new travel, we highly recommend adding travel protection plus to your vacation, this typically runs $110-$140 per adult depending on the total price of your package. This however needs to be added at the time of initial booking. Most travel protection will not cover cancellation for pandemic related concerns. This is why we recommend purchasing the Plus plan through our vendors as it allows cancel for any reason.
Thank you for being patient and trusting us with your travel needs!
Patti and Jason Simon